Shipping and Returns

The delivery of our products is free of charge to a selection of countries.

For the rest of the world the shipments are made through an express delivery service. The costs and international transit times will be calculated based on your delivery address. International shipments may incur in additional fees in the form of import duties or local taxes. These costs are subject to each countries legislation and therefore we cannot be responsible for any of them.

If you are not entirely satisfied with your product you can contact us if you need our help.

You have 14 calendar days from the delivery date to return a product. Your product must be returned in its original packaging, unused and in the same condition as the delivery. If your return is approved we will start the process of refunding the amount paid as soon as possible. You will be responsible for the costs of returning the product. If you consider the product to be defective, please contact us.

To initiate a return, please contact customerservice@romualda.es.